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LendAPI Platform Update v3.2.5 - Automation That Knows When to Bring In a Human

LendAPI Platform Update v3.2.5 - Automation That Knows When to Bring In a Human

Updated on

Updated on

This release closes the gap between your decisions and your team. In LendAPI v3.2.5, your decision flows can now hand work to the right person as a guided task, and you can re-run underwriting the moment new answers come in — no waiting, no manual chasing. Your branding now flows through every corner of the borrower experience, right down to each sub-account. And EmbARC v1.1.2, our loan management system, makes onboarding a new client dramatically faster with a brand-new Tenant Management System, alongside a refreshed servicing workspace. Automation that knows when to bring in a human — and a platform that scales with you.

LendAPI Appoints Dima Voronkov as Inaugural Creative Director to Drive Global Brand Strategy and Visual Identity

Let your rules hand work straight to your team

New feature: Guided tasks, created by your decision flow

Automated decisions are great — until an application genuinely needs a human, and your team is left digging through a generic checklist to figure out what to look at. This release closes that gap.

Now your decision logic can create a task the moment an application needs a human eye. Add an "Assign Task" step to your flow, and a task appears exactly when its condition fires — with the specific data your agent needs laid out right there, including the same field from different sources side by side, so a review takes seconds instead of a hunt. Best of all, the agent's answer feeds straight back into your decision variables, ready for the next evaluation. A single rule step can create several tasks at once, and you can preview a task template before you assign it.




The result: less manual triage, faster reviews, and decisions that keep moving even when a person has to weigh in.



Re-run underwriting the moment answers arrive

New feature: One-click re-underwriting

When new information lands — a completed task, an updated document — you shouldn't have to start over or wait for a batch job. Now you can re-run underwriting right from the application's Underwriting tab, in one click.

It's smart about your data: integrations you've set to use cached data won't re-pull, while everything else fetches fresh. It's safe by design, too — you get a confirmation before anything changes, and if a re-run fails, your previous result stays exactly as it was. And it works in sandbox, so you can test the whole loop before you go live.



Your brand, everywhere — down to each sub-account

Improvement: Organization-wide theming

Your brand shouldn't stop at the edges of one product. Instead of setting a look product by product, you now pick a default theme for your whole organization in the new Branding settings, and every product uses it unless you decide otherwise.

Sub-accounts get their own identity on top of that — each can adjust brand colors (buttons, labels, inputs, and more) and its font, with one-click resets when you want to start over. And it's still flexible where it counts: any product can point at a different theme from its settings, and your theme list now shows how many products use each one.




Bring co-applicants along, together

Improvement: Multiple co-applicants in the inline flow

The in-line co-applicant flow now supports more than one co-borrower. Applicants simply choose how many they'd like to add, and the flow handles the rest — a smoother path for household and multi-party applications.



Everything else in this release

Plenty more shipped alongside the headline features.

On the LendAPI side (v3.2.5):

  • Payouts via Rutter — Rutter's payout capability is now a connected data provider you can call like any other integration.

  • Friendlier API responses — creating an application through the API now returns the customer identifier right away, so follow-up calls are simpler for your developers.

  • Text more people at once — SMS messages can go to multiple recipients.

  • A much faster application builder — pages that occasionally took several seconds to assemble now load dramatically faster thanks to smarter caching.

  • A steadier workflow canvas — smoother connection lines, no surprise crashes, and flows that save exactly what you built.

  • Tighter security — custom endpoint connections are locked to secure public HTTPS destinations, and a critical web-server patch was rolled out within days of disclosure.

On the EmbARC side (v1.1.2):

  • Smoother navigation — more predictable tables, better pagination and sorting, shared layouts, and skeleton loading across Customer, Loans, and KYC.

  • Stronger payout handling — clearer retry and reversal workflows, plus Plaid payment support.

  • Easier administration — improved role management and clearer MCA repayment and fee handling.

  • A round of reliability fixes across payments, communications, and the borrower portal — including corrected search pagination, disbursement-date defaults, and password-reset email delivery.