Every borrower conversation, in one place

New feature: A unified Communications panel for email and SMS

Talking to a borrower used to mean two different places — one screen for email, another for text — and no single view of the whole conversation. v3.2.7 brings them together into one Communications panel, so your team sees the full back-and-forth with an applicant in a single, scannable thread list.

It's built for how agents actually work:

• Email and text, side by side. Threads live in one list, with SMS pinned up top and unread messages in bold, so nothing important gets buried.

• Compose with attachments. Send documents right from the panel — no separate tool, no workarounds.

• See what needs attention. An unread indicator and filter let an agent jump straight to conversations waiting on a reply, and the panel scrolls you to the first unread message in a thread automatically.

• The right access for the right people. Sending versus view-only is role-gated, so you control who can actually message borrowers.

• Two-way email, powered by SendGrid. Replies flow back into the thread, keeping the whole exchange in one place.

The result: less tool-switching, faster replies, and a complete communication history on every application — for every agent who touches it.

Contracts that are easier to hand off — and collect

New feature: Streamlined contract download and signed-contract upload

Getting a contract to a borrower and back used to have rough edges. This release smooths them out: agents get a cleaner way to download a contract and upload the signed copy back onto the application, so the paperwork loop is quick and tidy.

There's also a new PDF contract type, giving you more flexibility in how contracts are produced and shared. It builds on the contract work of the last few releases — including letting applicants download their own contracts — to make the whole signing journey smoother end to end.

Notifications that arrive the moment they happen

Improvement: Real-time notifications

Notifications no longer wait. This release moves them to real-time delivery, so the moment an application is assigned to you, a document lands, or a teammate mentions you, you know — without refreshing or waiting for the next check. Combined with the per-stage notification controls and mentions from recent releases, your team gets an instant, focused signal on exactly the things they've chosen to watch.

LendAPI, meet your CRM

New feature: HubSpot CRM connector

Your lending activity shouldn't live in a silo. The new HubSpot connector links LendAPI to your CRM, so applicant and lead activity can flow into the tools your sales and marketing teams already use — no custom integration work required. It's part of a broader push this release to make more application data available to your CRM and downstream systems.

More control over who sees what

Improvement: Page roles in Product Studio

Product Studio now supports page roles — you can mark a page as Regular, Agent, or Review — so the right steps show up for the right people. It gives you cleaner control over which parts of an application flow are handled by borrowers, by your agents, or in a review step, without building separate products for each path.

Everything else in this release

Plenty more shipped alongside the headline features.

• A new application POST API — create applications programmatically, making it easier to feed LendAPI from your own systems.

• Expanded integrations — Equifax Document Verification joins the platform, and integration request-mapping was added for USIO, Clarity, and Heron so tenant data maps cleanly into each vendor's request.

• All tradelines, always visible — the tradelines table now shows every line, so underwriters see the complete credit picture.

• A smoother, faster interface — no more shell flicker when moving between pages, snappier navigation between sign-in and the dashboard, and dark-mode colors that now derive automatically for cleaner contrast.

• Under the hood — cached reference lookups and query tuning to speed up the busiest pages, and a security fix closing a cross-tenant data-exposure gap on the pricing engine.

• Plus a long list of fixes across the application wizard, contracts, notifications, super-user access, and more.