At Customer Care Global (CCG), we redefine the collection industry landscape by prioritizing the needs of our customers above all else. Offering expertise in both first-party and third-party collections, CCG acknowledges the stress associated with collection calls and is dedicated to alleviating it. Our core mission revolves around treating every customer with dignity and respect, understanding that their financial situation does not diminish their value.

We provide a variety of communication channels, including personalized phone calls, text messages, emails, and traditional mail, ensuring customers can engage with us comfortably. Through our website and the innovative web-based virtual payment negotiation tool, Payment Negotiator, customers can effortlessly manage their accounts without needing to interact with a live agent.

Compliance is at the forefront of our operations at CCG. Our agents strictly adhere to meticulously crafted script trees that not only meet but surpass regulatory standards, guaranteeing the highest level of legal compliance.

Founded by industry veterans Bart Miller and Paul Edwards, CCG remains steadfast in upholding the principles of dignity, respect, and fairness that every customer deserves.