LendAPI Platform Update - ClientCare Month

LendAPI Platform Update - ClientCare Month

Jun 29, 2025

Jun 29, 2025

FEATURED

FEATURED

Platform Update

Platform Update

We had a monster week last week to finish out our Q2’2025. We are getting ready to have a large number of team members joining us especially in our customer success team. These new members will be assigned to take care of our current client and will also help us organize a ton of new clients starting with LendAPI. 

LendAPI FinTech Marketplace - ClientCare Month
LendAPI FinTech Marketplace - ClientCare Month
LendAPI FinTech Marketplace - ClientCare Month

LendAPI Platform Update - ClientCare Month

On the sales front, we are creating content like never before. We have new case studies with RNPLCredit as well as new product release announcements. Our Doc AI product is finally for prime time and we are making this product completely free to use for our Scale Plan customers. We think that our Document Scan tool is driven by A.I. will be a game changer especially for our mortgage and commercial clients. 

We are launching our second credit union client and this is a big one. After 4 months of preparation, we are finally kicked off the project and have had multiple meetings already. This client will help us strengthen our resolve to provide enterprise grade software for credit unions and regional banks. We are excited to get started.

We have other new clients in the rewards space and we can’t wait to get them started as well. We were introduced to them by our board members and after a few months of planning, we finally have a signed agreement and we couldn't be more pleased to have them onboard. This is our second credit card onboarding related project to date.

We continue to look for talent across the globe. If you are interested in our QA engineering position in the United States as well as in Latin America, please check out our careers page. We are also looking for product managers in our India office as well as front end and backend engineers in Latin America. Please contact one of us and we would love to talk to you.

LendAPI Partner Podcast

Rutger van Fassen, is interviewing Tom Donlea this week from Vouched. Vouch is a brand new identity verifications company with a wide range of products and services in fraud detection. From KYC to AML. Hear Tom’s story below. 

LendAPI Partner Podcast with Tom Donlea, Vice President at Vouched

If you want to chat with Tom and other fintech marketplace members, please join our free LendAPI Marketplace Slack Community where you can freely share your ideas, your product and services and just to make a friend in the safest space in fintech. Join us today.

LendAPI Academy

One of the most powerful tools in LendAPI’s entire platform is our decision engine. It’s one of the most versatile decision engines in the market, where you can build variables, rules, models and be able to launch your own compiled model files all in one place. To get started, please see our Head of Product, Kay’s new LendAPI Academy episode: 

Setting Up Your First Pricing Engine in LendAPI

If you have fun videos you’ve made with our platform, we would like to hear from you. We will feature your videos on our website and showcase how you have used LendAPI to build your next fintech product.

LendAPI FinTech Marketplace

Our FinTech Marketplace is one of the most powerful ecosystems in FinTech today. We will hit our 250th member this coming week and we want to celebrate it with LendAPI FinTech 250. It will be our biggest infographics release yet. We can’t wait to share it with you.

This week, we onboarded a few cool FinTech Marketplace members. For example, Aestro is one of those fintechs that solves one of the biggest problems in the collections space. They’ve automated the final stage of collections, which is litigation. No banks want to take legal actions against their clients, but sometimes it’s the last resort to attempt to recover lost funds. Check out Aestro

We also welcome Omniacnct, a mutli-tool that can do verifications, document scan and two way text, the three most popular features and lenders would like to have. We welcome them and this new product is from our friend VergentLMS, which makes it that much more special.

Speaking of LMS, please welcome Intro XL, one of the favorite Loan Management Systems out there. We finally got to meet folks behind Intro XL and we want to welcome them to our ecosystem. Please check them out, here.

LendAPI’s FinTech Marketplace is open to all, we love all of our members regardless. Sometimes, we even love to talk to our “competitors”. See, in our field of work, we must remain open to work with everyone, we believe in the power of our community and we believe that we must let our clients choose the best product that fits their needs. Come and join us and we can’t wait to see what you can create from our platform along with our ecosystem members. 

If you would like to join us, please email us at info@lendapi.com

LendAPI Platform Release Notes - “ClientCare Month” 

We are celebrating July as our annual LendAPI ClientCare Month! What does it mean? Well, we will take July as the month which we recommit to our clients and focus only on their comments and concerns. 

ClientCare Month will be an annual celebration in which we take an extremely hard look at our platform and stem out any bugs, hardening any processes and document everything that’s been done in the previous year. 

This year, we are going to be hard at work to formulate a new way to house our client’s code branches and data, optimize our platform’s speed and reaction time. We will also take the time and re-focus on our most used features such as our Product Studio, Rules Studio, Pricing Engine and our API Platform.

Lastly, ClientCare Month is a gathering of our product managers, customer success managers and various key stakeholders of our executive team to plan out our product roadmap by carefully studying our customer survey, client feedback and their feature requests.

We will continue with our routine releases with new features after our July’s ClientCare months. For the time being, we will release code to strengthen the backbone of our platform for all of our existing clients and newly boarded clients. New features will take a small backeast for the moment.

What’s Next?

We have almost over a year's worth of product roadmap planned. On top of that heap of product features, we have Lead Management Panel, Two-way Texting and Videoconferencing as well as more advancements in our Model Studio which will make our data science community even happier. Stay tuned for that.

We are also building out a new Lead Panel where you can manage various controls to buy leads from lead generators. The number of leads per hour, day etc and other controls that come along managing your lead sources will all be at your finger tips.

We can’t wait to show you demos of our platform, and as a reminder, you can always get your 14 day free trial at www.lendapi.com and click on Get Started.

About LendAPI

Follow us on Linkedin, X, YouTube, and check out our Decision Engine, Product Studio, Underwrite AI, Doc AI and Agent Dashboard. Check out more content at LendAPI Academy, Podcast, and our Weekly Newsletter with our Marketplace Slack Community.