Enthu.AI is an AI-powered conversation intelligence platform that automates quality assurance and coaching across voice, chat, tickets, and video to help customer-facing teams improve compliance, performance, and revenue.
About Enthu.AI
Enthu.AI captures and analyzes 100% of customer interactions—including calls, chats, tickets, and video meetings—using advanced speech analytics and generative AI. The platform enables QA teams, sales leaders, and coaches to work more efficiently by automating repetitive tasks, providing actionable insights, and enhancing agent performance.
It helps teams scale quality evaluations, improve compliance, and create personalized coaching experiences without increasing overhead. Enthu AI integrates seamlessly with common CRMs and telephony platforms, allowing users to get started in days instead of months. The platform emphasizes enterprise-grade security with encryption, data redaction, and regulatory compliance features.
Key Product & Service Offerings
Auto QA with GenAI: AI-based automated scoring and summaries for every conversation.
Real-time Transcriptions: Speech-to-text capabilities in English, Spanish, French, and German.
Sentiment & Trend Analytics: Analyzes emotion and identifies performance trends across interactions.
Call Library: Stores and organizes impactful conversations for coaching and self-review.
Compliance Automation: Built-in PII/PCI redaction, audit logs, and secure data handling.
Reporting & Dashboards: Visual performance metrics, scorecards, and compliance reports.
Seamless Integrations: Connects with VoIP systems, CRMs (Salesforce, HubSpot, Pipedrive, Zendesk), and video platforms.
Industry Use Cases: Applicable across sales, support, healthcare, financial services, insurance, and more.
Benefits Summary
Reduces QA time by up to 80%
Enables 100% call coverage for improved compliance
Increases sales conversion and appointment rates
Fast onboarding—go live within 14 days
Enthu.AI offers a modern, scalable approach to QA and performance coaching, giving companies the ability to improve every customer interaction while reducing operational overhead.
For more information, please visit www.enthu.ai
Contact @ Enthu.AI
Atul Grover, VP of Sales & Co-Founder | Email: atul@enthu.ai
